DSXchange: DataStage and IBM Websphere Data Integration Forum
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shiva459



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Post Posted: Fri May 20, 2016 4:13 am Reply with quote    Back to top    

It is almost 2 weeks since I paid and got membership renewal email. I still do not see it reflecting in the dsxchange.com site when I login. I have sent three reminders to membership.director@dsxchange.com and have not heard back once. Is there a team managing dsxchange.com? If so, they should be addressing the issues. It is not so much about the money paid but so frustrating to be not able to read the posts from premium posters. I hope someone will read this and sort out the issue.

Thanks
Shiva
johnboy3



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Post Posted: Fri May 20, 2016 6:31 am Reply with quote    Back to top    

This is important guys!
john3

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ray.wurlod

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Post Posted: Mon May 23, 2016 4:24 am Reply with quote    Back to top    

For financial things prefer the commercial side of DSXchange; that is, dsxchange.net rather than dsxchange.com. For example editor@dsxchange.net

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asorrell
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Post Posted: Mon May 23, 2016 12:28 pm Reply with quote    Back to top    

I'll send email to Dennis / Rick about it - they handle the financial end of things.

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shiva459



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Post Posted: Thu May 26, 2016 3:47 am Reply with quote    Back to top    

Hello Ray

I have send a reminder email to editor@dsxchange.net as well but there is no response. I am not sure what to do next. May be I should try my luck once again with a new purchase.

Thanks
Shiva
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shiva459



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Post Posted: Thu Jun 02, 2016 5:59 am Reply with quote    Back to top    

This issue is still not resolved nor there is any reply from the administrator. Not sure where to go.
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shiva459



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Post Posted: Tue Jun 07, 2016 10:34 pm Reply with quote    Back to top    

Friends

Did anyone renew your premium membership recently? If yes, are you able to see the posts from premium posters? I have renewed my account about 5-6 weeks ago and my status still shows as expired. I have confirmation emails stating the account has been renewed. I sent few reminders to admin but did not get any response. I just want to make sure if it is just one of case or others are also facing this issue. I am a member since 2003 and one of those 500 charter members who signed up for the premium service.

Thanks
S
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chulett

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Post Posted: Wed Jun 08, 2016 6:31 am Reply with quote    Back to top    

I wonder if Andy had any luck last month or perhaps could reach out again?

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I know I don't say this enough, but I like when you talk to me. It's much better than when nobody talks to me. Or when people that I don't like will not stop talking to me.
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shiva459



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Post Posted: Sun Jun 12, 2016 10:29 pm Reply with quote    Back to top    

Hello Andy

Did you have any luck getting in touch with the site administrators? My issue is still not resolved.

Thanks
S
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cdp



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Post Posted: Tue Jun 28, 2016 4:03 pm Reply with quote    Back to top    

Hi,

Shiva, I have the exact same problem as you.
Renewed premium membership on 28/04/2016 but I am still not a premium member...

Sent a first e-mail with Paypal transaction details on 30/05/2016 to membership.director@dsxchange.com then a second one on 26/06/2016 to both membership.director@dsxchange.com and webmaster@dsxchange.com but not a single reply Confused

Did you get a reply from editor@dsxchange.net ?
I will try this e-mail as well
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shiva459



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Post Posted: Tue Jul 19, 2016 10:04 pm Reply with quote    Back to top    

Hello cdp

Unfortunately no reply from anyone. I guess we have hit a dead end here unless some miracle happens.

Thanks
Shiva
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Editor
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Post Posted: Wed Jul 20, 2016 12:57 pm Reply with quote    Back to top    

I don't want to suggest that Andy didn't reach out but I am really only a phone call away. Please text me at 817 688 7181 with your name and username. I will respond within 8 hours of any contact. Sorry for any issues.

Dennis
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shiva459



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Post Posted: Mon Sep 12, 2016 2:49 am Reply with quote    Back to top    

I got a private message from Dennis asking for my transaction details which I have shared promptly. This was about 3-4 weeks ago and the issue is still not resolved. The account was supposed to be renewed in April'2016. It has been 5 months since the amount was paid.
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chulett

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Post Posted: Mon Sep 12, 2016 7:25 am Reply with quote    Back to top    

Have you... texted him... again in those 3-4 weeks?

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I know I don't say this enough, but I like when you talk to me. It's much better than when nobody talks to me. Or when people that I don't like will not stop talking to me.
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johnboy3



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Post Posted: Tue Sep 13, 2016 6:52 am Reply with quote    Back to top    

Are these volunteers or paid employees? If they are volunteers it is kinda hard to be too critical, but this situation is a little ridiculous.

john3

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