Premium Membership issue

Make suggestions regarding the DSX site or the Forum

Moderators: chulett, rschirm, roy

Post Reply
pavan5035
Participant
Posts: 4
Joined: Fri Jun 12, 2009 4:43 am
Location: HYD

Premium Membership issue

Post by pavan5035 »

<split from this discussion>

I am supposed to be a premium member since last yeasr September.Please find the proof.I tried many times to fix it but of of no use.So its up to Admin if he want to show this content to me or not.
***********************************
Pavan Kumar Kamarthi,

Thank you for shopping with DSXchange.com & DSXchange Learning Center at http://shop.dsxchange.net.

This automated e-mail serves as our acknowledgment of your order.

Order Summary
-------------

Invoice #: 0000002910

Order Date: Tue, Sep 30, 2014 14:58:23

Payment:
Your order balance is $65.00 which will be paid via PayPal Website Payment Standard.


Order Contents:

----------------------------------------------------------------------------------------------------------
Qty | Item # | Description | Price Each | Total Price
----------------------------------------------------------------------------------------------------------
1 | DSXchange IBM 1 Year Prem | DSXchange IBM 1 Year Premium Membership | $65.00 | $65.00
| Mem | (IBM Employees only)
DSXchange User Name: pavi
----------------------------------------------------------------------------------------------------------
Subtotal $65.00
Tax $0.00
Shipping $0.00
----------------------------------------------------------------------------------------------------------
Balance Due $65.00

Shipping Information:

<removed>

You will receive a confirmation e-mail providing shipping details when your order is shipped.

View your order invoice online by visiting <removed>

Thank you for shopping with us.

- DSXchange.com & DSXchange Learning Center
****************************************
chulett
Charter Member
Charter Member
Posts: 43085
Joined: Tue Nov 12, 2002 4:34 pm
Location: Denver, CO

Post by chulett »

pavan5035 wrote:DSXchange User Name: pavi
That email says it is for a different user name and if I search for all posts by "pavi" they do come up as a Premium Member.

ps. Removing the personal information from your post...
-craig

"You can never have too many knives" -- Logan Nine Fingers
ray.wurlod
Participant
Posts: 54607
Joined: Wed Oct 23, 2002 10:52 pm
Location: Sydney, Australia
Contact:

Post by ray.wurlod »

So, to the computer hosting DSXchange, pavan5035 and pavi are not the same.

Login as pavi and you should be able to see the premium content.
IBM Software Services Group
Any contribution to this forum is my own opinion and does not necessarily reflect any position that IBM may hold.
pavi
Premium Member
Premium Member
Posts: 34
Joined: Mon Jun 03, 2013 2:34 pm

Post by pavi »

I logged in a user Pavi.I am still a non premium member and I dont see premium stuff :)

*************************

Welcome pavi




Expired on : 2014-06-04

Points earned: 249

You last visited on Wed Jan 07, 2015 11:23 pm

View posts since last visit (4740)

The time now is Tue Aug 11, 2015 8:13 am

All times are GMT - 6 Hours

**********************************
chulett
Charter Member
Charter Member
Posts: 43085
Joined: Tue Nov 12, 2002 4:34 pm
Location: Denver, CO

Post by chulett »

Unfortunately, there's nothing that Ray or I can do about that. We don't have the power and are (when you get right down to it) users of this site like you and everyone else are. In your efforts to get this corrected, did you email "editor@dsxchange.net"? That's the only avenue that I am aware of.
-craig

"You can never have too many knives" -- Logan Nine Fingers
pavi
Premium Member
Premium Member
Posts: 34
Joined: Mon Jun 03, 2013 2:34 pm

Post by pavi »

I mailed them right after i purchased the subscription and I dont se it activated but unfortunatly no answer.Please find the same.

Hello Rick,



Even though I paid for 1 year premium access, I still cannot see the premium content in DSXchange. Can you please help me get the access?



Please find the snapshot attached.



Thank You!
chulett
Charter Member
Charter Member
Posts: 43085
Joined: Tue Nov 12, 2002 4:34 pm
Location: Denver, CO

Post by chulett »

Verify that you used the exact email address noted above.
-craig

"You can never have too many knives" -- Logan Nine Fingers
ray.wurlod
Participant
Posts: 54607
Joined: Wed Oct 23, 2002 10:52 pm
Location: Sydney, Australia
Contact:

Post by ray.wurlod »

chulett wrote:Verify that you used the exact email address noted above.
Noting that it's dsxchange.net, not dsxchange.com
IBM Software Services Group
Any contribution to this forum is my own opinion and does not necessarily reflect any position that IBM may hold.
Post Reply