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PeteM



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Joined: 15 Dec 2011
Posts: 19
Location: uk
Points: 240

Post Posted: Tue Sep 11, 2018 1:18 am Reply with quote    Back to top    

DataStage® Release: 9x
Job Type: Parallel
OS: Unix
I paid for premium membership 2 weeks ago (account = PeteM) and still cannot see premium content. I have sent an email to the membership director twice, but no response.

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PeteM
chulett

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since January 2006

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Premium Members, Inner Circle, Server to Parallel Transition Group

Joined: 12 Nov 2002
Posts: 42762
Location: Denver, CO
Points: 220350

Post Posted: Tue Sep 11, 2018 6:37 am Reply with quote    Back to top    

First of all, let's get you over into the proper forum, which is this one. Second, please read the sticky post at the top of the forum - in it you'll find the phone number you should be texting for assistance with your issue.

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-craig

Research shows that 6 out of 7 dwarves aren't happy
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ray.wurlod

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Joined: 23 Oct 2002
Posts: 54395
Location: Sydney, Australia
Points: 295036

Post Posted: Thu Sep 13, 2018 6:34 pm Reply with quote    Back to top    

You are showing as a premium member, so you should be able to see premium content (or there's a bug that needs to be reported).

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RXP Services Ltd
Melbourne | Canberra | Sydney | Hong Kong | Hobart | Brisbane
currently hiring: Canberra, Sydney and Melbourne (especially seeking good business analysts)
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chulett

Premium Poster


since January 2006

Group memberships:
Premium Members, Inner Circle, Server to Parallel Transition Group

Joined: 12 Nov 2002
Posts: 42762
Location: Denver, CO
Points: 220350

Post Posted: Thu Sep 13, 2018 7:39 pm Reply with quote    Back to top    

That actually shows up instantly, it just takes a while to work since AFAIK there's still a manual step to "activate" it. Another fun bit - it stays there forever, even if your membership lapses and it is no longer valid.

(as recently seen with clarcombe) Wink

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-craig

Research shows that 6 out of 7 dwarves aren't happy

Last edited by chulett on Fri Sep 14, 2018 5:59 am; edited 1 time in total
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ray.wurlod

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Joined: 23 Oct 2002
Posts: 54395
Location: Sydney, Australia
Points: 295036

Post Posted: Fri Sep 14, 2018 2:07 am Reply with quote    Back to top    

Rick is currently in hospital (nothing major) which may explain the delay in getting the manual step done.

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RXP Services Ltd
Melbourne | Canberra | Sydney | Hong Kong | Hobart | Brisbane
currently hiring: Canberra, Sydney and Melbourne (especially seeking good business analysts)
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