Timer already cancelled error while trying to login

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austin_316
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Timer already cancelled error while trying to login

Post by austin_316 »

Hi All,
we are trying to login to datastage designer/director version 11x but facing the below error. Please can any one suggest how to fix this?
Failed to authenticate the current user against select Services Tier
IllegalStateException : Timer already cancelled
Thanks,
Ravi.
Thanks,
Ravi
chulett
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Post by chulett »

That's a Java error and perhaps a bug, probably best to involve your official support provider.
-craig

"You can never have too many knives" -- Logan Nine Fingers
austin_316
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Location: India

Post by austin_316 »

Thanks Craig.
We were able to login to the server few hours ago. One of our support team was busy importing jobs from other server using istool command and it started failing with "peer not authenticated" and "Java heap space" issues. Then we started observing issue while logging to director/designer client as well.
Thanks,
Ravi
austin_316
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Post by austin_316 »

the issue was resolved by restarting the services
Thanks,
Ravi
chulett
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Post by chulett »

Figured that would be the answer... or at least an answer to your resource issue.
-craig

"You can never have too many knives" -- Logan Nine Fingers
PaulVL
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Post by PaulVL »

My guess is that someone got cheap and didn't spend a few more bucks on more memory on the host.
ray.wurlod
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Post by ray.wurlod »

You might also extend the global timeout setting, via Web Console for Information Server.
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