DSXchange: DataStage and IBM Websphere Data Integration Forum
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wgdsd
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Post Posted: Sat Jan 16, 2010 4:17 pm Reply with quote    Back to top    

DataStage® Release: 8x
Job Type: Parallel
OS: Unix
It is unfortunate an awesome forum like DSX doesn't have any responsible website administrator. As a result of which I am not able to create my own account and now I am using my friend's to write this post.

1. After hearing about this forum, I decided to give it a try and filled up the registration form. After creating my login name as 'Bostonian', I got the message that I will receive an activation email in few mins after which I can use this forum.

2. Never got the email. Then I tried to contact the help desk(webmaster@dsxchange.com) and after many emails I got an email from Ray L. Perry (Director) that he will look into the issues. After waiting for few more days I sent many reminders but again no response.

3. I tried to open another account but now I am unable to do as it says my email ID is already registered with them.

4. I don't think this is expected from a decent forum like DSX. It is hard to believe that there is a membership fee also. If this kind of response persists then what is the use of the premium membership?
wgdsd
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Post Posted: Wed Jan 20, 2010 4:01 pm Reply with quote    Back to top    

I tried again today to reach the people who is required to be contacted for issues and emailed them.

membership.director@dsxchange.com bounced back !!!

Hello....Anyone out there listening?
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ray.wurlod

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Post Posted: Wed Jan 20, 2010 4:02 pm Reply with quote    Back to top    

There's no dot in the email address.

Try membershipdirector@dsxchange.com (maybe with a CC to editor@dsxchange.com).

Maybe they're snowed in!

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chulett

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Post Posted: Wed Jan 20, 2010 4:11 pm Reply with quote    Back to top    

Actually, the Contact page shows it as "membership.director".

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-craig

Research shows that 6 out of 7 dwarves aren't happy
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ray.wurlod

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Post Posted: Wed Jan 20, 2010 4:12 pm Reply with quote    Back to top    

Quel dommage!

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wgdsd
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Post Posted: Wed Jan 20, 2010 4:16 pm Reply with quote    Back to top    

Tried membershipdirector@dsxchange.com but got bounced back too.
I have CCed to editor@dsxchange.com. I hope someone reads/responds it.
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wgdsd
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Post Posted: Thu Jan 21, 2010 1:23 pm Reply with quote    Back to top    

Is there any phone number to contact the director/editor to wake them up? I am not able to get into the premium membership.
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ray.wurlod

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Post Posted: Thu Jan 21, 2010 3:19 pm Reply with quote    Back to top    

On Demand Strategies is the company that supports DSXchange. Contact information can be found on their website. Dennis James is editor@dsxchange.com among other hats.

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wgdsd
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Post Posted: Thu Jan 21, 2010 3:26 pm Reply with quote    Back to top    

Thanks Ray. But it seems On Demand Strategies have either closed their office or in the process of doing that. I called the phone number they listed on their site but it says 'This number has either been disconnected or not in use anymore' !!!

No reply from editor@dsxchange.com even after many emails.
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Editor
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Post Posted: Thu Jan 21, 2010 3:38 pm Reply with quote    Back to top    

wgdsd and your coworker.

Bad news, we have been experiencing a number of unusual behavior with the site. I am very sorry for these events, and wish we could be responsive.

I have an newsletter and a post going out to everyone on Tuesday next week to announce some upgrades and changes we expect to deliver soon. We have a team member from the early days of the first site, tools4datastage.com joining us to serve as webmaster. He's also the author of Version Control for DataStage, our product before IBM bought it.
We are experiencing some challenges as we point our established email aliases to our regular email distribution lists. We have to work each issue one by one until our changes are ready to be put in place. Thanks to Craig, I receive this post in my email and feel you need a direct response.

From now on, Please send your issues to me directly at Editor@dsxchange.NET. I will get them and promise 8-5 responses with to hours and sleepy time within 12 hours. Choosing to fix this site without losing valuable data is not easy, but it's worth it.

Please send me an email with your friends user name as well as yours and we will cure your problems shortly.

Dennis
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wgdsd
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Post Posted: Thu Jan 21, 2010 3:41 pm Reply with quote    Back to top    

Dennis, great to see your reply. I am sending you the details you asked for in a separate email. Your help in this regard is highly appreciated.
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