Job Accessed by Another user

[ketfos]

Hi,
I am unable to open a datastage job. When I try to open it, it gives a message
"Job Accessed by another user"

When I go to Director and view the status , it shows "Running".
When I try to stop the job, I get a message "Stop Request has been sent to Server". It keeps on waiting.

When i view in Job Resources Screen in Director - Tools, and click Show ALL in bottom half of the screen it shows the following

PID/User # 9261
Lock Type Record
Item Id CustomerFix (Job Name)


How do I resolve this?

Ketfos

[neena]

Go to Unix box .. if you have permissions and Kill the PID 9261(if you are using UNX . Kill command )
If its windows it will take some time to kill the process.
Thanks
Neena

[ketfos]

Hi,
When I go to Unix and issue the command
kill 9261

I get a message " Specifed Process doesnot exist"

ketfos

[bibhudc]

Try using DS.TOOLS from the Administrator client.

Bibhu

[neena]

If this is the message then your job is already released by Unix.
Try the job now.
If the problem still there then check the pid of it again and go to unix use kill -9 pid
HTH
Thanks
Neena

Hi,
When I go to Unix and issue the command
kill 9261

I get a message " Specifed Process doesnot exist"

ketfos

[datastage]

When I go to Director and view the status , it shows "Running".
Ketfos

Normally the above problem, when the job isn't actually running, is fixed in Directory by choosing Job...Clear Status File.

However there may be more since another user is attached. Try Neena's kill -9 pid recommendation. Also, within Director you need to search for any locks in the bottom portion of Cleanup Resources. There may be more than 1 pid. Then go to the top portion and try to logout that pid. Click show all for both processes (top) and locks (bottom)

[ketfos]

Hi,
Thanks, I was able to kill by cleaning resources and looking for pid# with locks.

Ketfos