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Unstructured Stage - Array index out of range

Posted: Tue Oct 24, 2017 1:08 am
by clarcombe
I am trying to use the Unstructured stage and I get the following error

Code: Select all

Message: Unstructured_Data_1,0: com.ascential.e2.common.CC_Exception: java.lang.ArrayIndexOutOfBoundsException: Array index out of range: 0
I have tried using this on the sample code too and I still get the same error

Has anyone else experienced this too ?

Posted: Fri Nov 03, 2017 1:54 pm
by chulett
Doesn't seem like it, unfortunately. Did you resolve this?

Posted: Fri Nov 03, 2017 2:00 pm
by clarcombe
Still waiting for a response from our favorite support provider :(

Posted: Sat Nov 04, 2017 7:23 am
by chulett
Ray? :wink:

Posted: Sat Nov 04, 2017 9:05 am
by eostic
Is the error at the cluent? During edit and design? Or run time?

If at the client, have you tried other workstations? Do you habe flash installed?

If at the server, not sute what to suggest, but certainly try with the simplest excel spreadsheet possible, and dont (yet) try any tricks with multi tab or specialized metadata scenarios.

Ernie

Posted: Mon Nov 06, 2017 2:03 am
by ray.wurlod
This is almost always a client-side problem. Some structure that needs 1..N elements has either none or too many. Alas, it's rarely easy to work out exactly where it is (hence the advice to involve official support). It CAN be a bug in IBM's code, it may be a problem with whatever structure you're working with.

Posted: Thu Nov 16, 2017 2:43 am
by clarcombe
For an update, I have had a remote session with IBM Support and they were unable to find out why this fails to work.

Even running the OSH manually under debug failed to shed any light.

Next stop. IBM Engineering team.

Posted: Mon Feb 19, 2018 12:00 pm
by sjfearnside
Were you ever able to resolve this issue? If so, can you post the root cause and solution?

Thanks