Could not open transformer in 11.3

spuli · Post by **spuli** » Tue Jan 26, 2016 2:16 pm

Hi All,

Datastage 11.3 client is installed on Windows 7 enterprise edition desktop. It is a 32-bit OS. I am trying to open transformer inside a job and it is not showing up

I am trying to open director client. It is throwing the below error.

Run-time error '339':
Component 'MSCOMCTL.OCX' or one of its dependencies not correctly registered. a file is missing or invalid.

Please help!

chulett · Post by **chulett** » Tue Jan 26, 2016 5:00 pm

Is that O/S supported for the client? If so, I'd try reinstalling the client.

priyadarshikunal · Post by **priyadarshikunal** » Wed Jan 27, 2016 5:10 am

you may need to re-register the OCX mentioned in the error. Else do a clean install after un-installing and deleting the relevant registry entries.

You can refer the step (not for the same issue) here

qt_ky · Post by **qt_ky** » Thu Jan 28, 2016 9:46 am

Please review the System Requirements.

The 11.3 and higher clients are only supported on 64-bit editions of Windows. They normally error during the install if a 32-bit OS is detected and will not proceed to install, at least that's what originally happened to us; not sure how you got past that...

spuli · Post by **spuli** » Thu Jan 28, 2016 4:14 pm

I have registered Component 'MSCOMCTL.OCX' by downloading it from internet and all set.

Thank you all for your inputs.

spuli · Post by **spuli** » Thu Jan 28, 2016 4:15 pm

11.3 client is installed on 32-bit windows 7 and working fine now.