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unable to start installation wizard ver11.5.0.1 OS rhel7

Posted: Thu Oct 05, 2017 1:31 am
by tatata
hello Im installing information server 11.5 on rhel7.
I have installed datastage on rhel6 with no problem, but I guess something is different on rhel7(Red Hat Enterprise Linux Server release 7.0 (Maipo))

after kicking seup.sh the url for installation wizard is displayed.
However as I enter the url to browser, the installation wizard won't start.
( the browser returns "unable to show this page please check the url")
things that I have done different from rhel 6 is disabling firewalld instead of iptables. are there any other settings that must be done on rhel7 before installation?

I have executed netstat -antu and it returned below, so I guess it is
listeining to 8446

tcp6 0 0 :::8446 :::* LISTEN

thank you

Posted: Thu Oct 05, 2017 6:48 am
by chulett
Silly question, perhaps, but is RHEL7 a supported platform?

Posted: Thu Oct 05, 2017 4:40 pm
by tatata
yes it should be. I have checked that with IBM system requirement page.

Posted: Thu Oct 05, 2017 5:36 pm
by chulett
Okay. So you're running on either IBM z Systems or x86-64 hardware and confirmed via the "Notes" column that all required bits are in place as well?

Posted: Thu Oct 05, 2017 6:07 pm
by tatata
Yes I'm running on x86-64 host on esxi and confirmed all required rpms are installed.

Posted: Thu Oct 05, 2017 6:18 pm
by tatata
it was my firewalld wetting issue. I have managed to start the installation wizard! thank you for your comment

Posted: Thu Oct 05, 2017 11:10 pm
by ray.wurlod
Well done on diagnosing that. :D

I've always found it curious that you have to start the installation program to be advised to disable the firewall.