Client Installation Issues

dj · Post by dj » Tue May 03, 2016 9:28 am

HI All,

I'm trying to install the iis 11.5 windows client. After setup.exe it opens the system/install webbrowser and throws certificate error.
I tried to add the certificate to the trusted and disable warnings for mismatch address .
But still the install browser does not proceed further.

The same software dump was used to install in other machines and it worked fine.

Can someone guide how to proceed.
Thanks.

ray.wurlod · Post by **ray.wurlod** » Tue May 03, 2016 6:35 pm

You probably need to add the certificate to the trusted root certificates store and/or the trusted third party root certificates store, and to be a local Administrator of the client machine when you're doing it.

dj · Post by dj » Wed May 04, 2016 8:42 am

Thanks Ray and i have followed the same.

1) Ran Client setup.exe and IE as admin
2) Added the certificate to "Trusted root certificate authorities"
3) Import was successful

But still the install did not proceed further. Any configurations to be done ?

Thanks.

ray.wurlod · Post by **ray.wurlod** » Wed May 04, 2016 5:40 pm

Try also trusted third-party root certificates store.

dj · Post by dj » Mon May 09, 2016 8:37 am

we did removed the system environment variable related to Java and the installation browser proceeded further and completed the installations.

Thanks.