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Premium Membership
Posted: Thu Mar 19, 2009 12:49 am
by pravin1581
Hi,
I am a premium member for last 2 years but I am unable to check the premium content for last few days. I mailed this problem to membership director but didnt receive any reply and neither I received any communication for the renewal of the membership.
Please help me in resolving this problem so that I can enjoy the features of being a premium member.
username :- pravin1581.
Posted: Thu Mar 19, 2009 2:02 am
by ray.wurlod
Looks like it's fixed already - the Premium Member logo appears beside your post.
Posted: Thu Mar 19, 2009 2:04 am
by pravin1581
ray.wurlod wrote:Looks like it's fixed already - the Premium Member logo appears beside your post.
It has been appearing in the past also, but I am unable to check the premium contents of your reply to the posts.
Posted: Thu Mar 19, 2009 2:15 am
by ray.wurlod
Then maybe
webmaster@dsxchange.com is who you should contact. That the logo is there suggests that membershipdirector believes that you have a valid premium membership.
Posted: Thu Mar 19, 2009 8:41 am
by chulett
No, all it seems to mean is you had one at one point. Once the membership expires, the logo remains but they are unable to view Premium content. I would think the 'membership.director' would be the right one to contact, but adding the 'webmaster' in couldn't hurt.
Posted: Fri Mar 20, 2009 4:05 am
by pravin1581
chulett wrote:No, all it seems to mean is you had one at one point. Once the membership expires, the logo remains but they are unable to view Premium content. I would think the 'membership.director' would be the right one to contact, but adding the 'webmaster' in couldn't hurt.
I have raised it to both the membership director as well as the webmaster but I have not received any reply and neither did I receive the mail for the renewal of membership if at all it was expired.
Posted: Fri Mar 20, 2009 3:33 pm
by ray.wurlod
Did you get a read receipt ?
Send a personal message to Editor from DSXchange site as an extra avenue.
Posted: Sat Mar 21, 2009 1:39 am
by pravin1581
ray.wurlod wrote:Did you get a read receipt ?
Send a personal message to Editor from DSXchange site as an extra avenue.
Yes, I have received the read receipts for both the emails. Please let me know how can I send a personal message to the editor as I was unable to locate his username.
Posted: Sat Mar 21, 2009 1:36 pm
by ray.wurlod
Look in the Editor's Blog forum.
Posted: Sat Mar 21, 2009 2:59 pm
by chulett
He's listed on the Contacts tab.
Posted: Sun Mar 22, 2009 8:41 pm
by pravin1581
chulett wrote:He's listed on the Contacts tab.
Even done that but still no reply.
Posted: Mon Mar 23, 2009 8:31 pm
by pravin1581
chulett wrote:He's listed on the Contacts tab.
No replies, is there any solution to this problem ?
Posted: Tue Mar 24, 2009 1:58 pm
by ray.wurlod
Obvious question that should have been asked at the top - did you pay your renewal fee?
Posted: Tue Mar 24, 2009 8:47 pm
by pravin1581
ray.wurlod wrote:Obvious question that should have been asked at the top - did you pay your renewal fee?
But I think I should have got a renewal mail at first place before paying the renewal fee and I have mentioned that also in all my mails to everyone but it seems that no one has the time to reply to it.
Posted: Tue Mar 24, 2009 9:06 pm
by Editor
Pravin,
Your membership expired on March 12th and you have not at this point extended your membership. A simple credit card could enable your path to success for the next year. If you have any further questions, please address me directly.
Cheers,
Dennis James
Editor.